MACY’S Checkout replatform
Create a more stable checkout experience for our customers
The last significant refactor of the code for Macy’s checkout was in 2013.
Lack of design principles in our codebase, features and changes were added and built over time by many different teams.
Simple improvements or experimentation takes double the time in order to support Guest & Signed in code bases, and MCOM & BCOM.
Complexity + knowledge of ShopApp/MacysUI concentrated to few developers = bottlenecks.
By creating a more stable checkout experience for our customer, a replatform effort will help:
Reduce time to market for checkout experiments and scaled changes by 40%.
Developer efficiencies will be gained in releasing dual brand scaled changes, one tech stack for both Guest and Signed in.
Lower maintenance cost for checkout, as well as the ability to create more high-value and more involved experiments (eg simplified checkout)
Better position us to support future business initiatives.
Increase in bag to checkout conversion.
- with detailed Users and Use cases, constraints, my process and more.